- Order Status
Top 10 Frequently Asked Questions:
Q: I purchased a laser eye and it does not work? But I noticed a solder bubble on one of the laser eye traces, what do I do?
A: You have to de-solder the solder bubble from the laser eye and then it should work without any issues. Please call or email us if you have any other issues with it.
Q: My Xbox has the red lights on it what can I do to get it fixed?
A: You can send it to us and we will fix it for you within 24 hours after we recieve it. Please click here for our repair form.
Q: My Playstation 3 has yellow lights can you fix this and how much?
A: We do not recommend fixing this repair we recommend sending this to Sony. There phone number is 1-800-345-SONY. However if you choose to have us fix this the repair cost is $110.00.
Q: Which payment methods do you accept?
A: We accept all major credit cards. And will be accepting PayPal soon..
Q: I placed an order how can I track my package?
A: Please go to your account page the link is located above in the navigation bar.
Q: When will my order ship?
A: Once your order is placed and payment is recieved we ship the item immediatly unless it is a weekend or holiday then the item wil be shipped the very next business day.
Q: I want to buy a product in bulk.. Do you offer this?
A: Yes we do. Please contact us by sending an email to sales@gamerepair.com.
Q: Oops, I accidently gave you the wrong shipping address?
A: We ship so fast, it will be very difficult to change the address after the order has been processed, but sometimes you can email or call us quickly enough we can change this.
Q: What does "Bulk Packaging" mean?
A: These are new items that do not include any standard retail packaging.
* Repair parts, cables, and small items that are not manufacturered with any packaging are usually classified with this condition.
* This class also includes "system pulls," or items that were part of a bundle which have been pulled from that bundle.
* There may be slightest of markings from shipping, movement, and the like.
Q: What does "Refurbished" mean?
A: Refurbished items are products which have been returned to the manufacturer or retailer intact and working. They are then cleaned up and re-sold.
* Important: A refurbished item does not mean it has been damaged or broken. This is a common misconception. If an item is broken, damaged, or not working it will be sold as "Used - Damaged."
* Refurbished items do not include standard retail packaging. They may be re-packaged as part of their cleanup.
* They are usually tested and carry the same guarantee as new or used items.
* There may be slight markings from prior use, transit, etc. They will be cleaned up as best they can, with no major blemishes or defects. |
